Heinz Tomato Ketchup Sachets (1000×9g)

We strive to deliver your orders quickly and safely across Saudi Arabia. All orders are processed within 24–48 hours and dispatched via trusted logistics partners. Standard delivery times range from 1–5 business days depending on your location. If you receive a damaged, incorrect, or defective product, you must report it within 48 hours of delivery. We will arrange for a return or replacement as per our return eligibility. In accordance with Saudi Arabia’s eCommerce law, items can be returned within 7 days of delivery if they are unused, unopened, and in their original condition. Food, perishable items, and hygiene-related products are non-returnable unless they arrived damaged or incorrect. To request a return, please contact our customer support with your invoice and product images. Refunds, if applicable, will be processed within 7 business days after product inspection.

For best results, always store your food and hospitality supplies according to the instructions on the packaging. - **Dry Goods**: Keep in a cool, dry place away from direct sunlight. - **Frozen Products**: Maintain at –18°C and do not refreeze after thawing. - **Oils and Sauces**: Store in a sealed container at room temperature and away from heat sources. - **Textiles and Disposables**: Keep in original packaging and store in clean, dry conditions to avoid contamination. Always check expiration dates and follow manufacturer handling instructions. If you need product-specific guidance, feel free to reach out to our expert team.