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We are pleased to offer free delivery as part of our commitment to providing exceptional service and value to our customers. Our free delivery policy outlines the terms and conditions regarding qualifying orders and the delivery process. Please read this policy carefully to understand how our free delivery service works.

Qualifying Orders:
To be eligible for free delivery, an order must meet the specified criteria, which may include the following:
Minimum Order Value: The order value must meet or exceed the minimum threshold specified for free delivery. This minimum value is subject to change, and any updates will be clearly communicated on our website.

Delivery Location: Free delivery is available within the designated delivery zones or regions. We will specify the eligible areas where free delivery applies. Delivery outside these areas may be subject to additional charges.

Delivery Method and Timing:
Our free delivery service utilizes standard shipping methods, and the estimated delivery time will be provided at the time of purchase. We strive to deliver orders in a timely manner, but please note that delivery times may vary depending on factors beyond our control, such as weather conditions or unforeseen logistical challenges.

Exclusions and Exceptions:
Certain products or categories may be excluded from our free delivery service due to their size, weight, or other logistical constraints. Any exclusions or exceptions will be clearly communicated on our website or during the checkout process.

Order Tracking:
Once your order has been processed and shipped, we will provide you with tracking information. You can use this information to track the progress of your delivery and receive updates on its status.

Returns and Exchanges:
If you need to return or exchange an item that was eligible for free delivery, our standard return and exchange policies apply. Please refer to our dedicated Return and Exchange Policy for detailed instructions on how to proceed.

Policy Changes:
We reserve the right to modify or update our free delivery policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is recommended that you review this policy periodically to stay informed about any updates.

Our free delivery policy is designed to provide added convenience and value to our customers. We strive to make the delivery process as seamless as possible while ensuring your orders arrive in a timely manner and meet your expectations.

If you have any questions or need further clarification regarding our free delivery policy, please don’t hesitate to contact our customer service team. We are here to assist you and provide the best possible shopping experience.

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Street: Abbas Al Halawani, District: Al Rawdah, City: Jeddah, Kingdom of Saudi Arabia

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